Store Policy
Our Commitment to You
We stand behind every product we ship. If something is not right with your order, contact us at support@shopanior.com within 30 days of delivery and we will make it right.
Refund & Return Policy
Eligibility: Returns are accepted within 30 days of delivery for unopened, unused items in their original packaging. We inspect every return upon arrival.
Non-returnable Items: For hygiene and safety reasons, hair products that have been opened, worn, or used are not eligible for return. Gift cards, downloadable products, and final sale items are non-returnable.
How to Initiate a Return: Email us at support@shopanior.com with your name and order number. We will respond within 1–2 business days with instructions.
Refunds: Once your return is received and inspected, refunds are processed within 5–10 business days to your original payment method.
Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
Questions? Email support@shopanior.com — we respond to every message.
Shipping Policy
Processing Time: Orders ship within 2–5 business days. You will receive a tracking notification once your order ships.
Domestic Shipping: Most U.S. customers receive their order within 7–10 business days total. Free shipping on all orders over $50.
International Shipping: International orders may take 7–30 business days depending on destination and customs processing.
Carriers: We ship via USPS, UPS, DHL, and FedEx. Carrier selection is based on your location and order size.
Tracking: A tracking link is sent to your email once your order ships. If you cannot locate your tracking information, email support@shopanior.com.
Product Disclaimer
ANIOR hair adhesive products are formulated for lace wig application only. Perform a patch test before full application. We are not responsible for allergic reactions or adverse effects. If irritation occurs, discontinue use immediately and consult a healthcare professional.